Contact

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803-343-0300   |  800-868-8740

 

Don't Email Personal Information

Email us with your name and phone number only, and we will contact you directly. Never email your account numbers, member number, PIN or Social Security Number to [email protected].

Receiving suspicious emails or calls?

Contact us immediately if you suspect fraud or receive suspicious emails or phone calls about your State Credit Union accounts.

Contacting the Supervisory Committee

The supervisory committee conducts two types of independent reviews:

1. Fraudulent or Unethical Conduct by an SCU Employee or Official 
2. Unresolved Concerns about SCU or Your Accounts

Fraudulent or Unethical Conduct

Reports may be made anonymously. All reviews and investigations will be conducted with a degree of confidentiality. Include as much information relative to the allegations as possible.

Reports Should Include

1. Name(s) of suspect(s)
2. Nature of the suspected conduct
3. Where/how the action occurred
4. How and when the conduct was discovered

Unresolved Concerns about SCU or Your Accounts

This method shouldn't be used for general inquiries. Reports should be limited to matters the credit union has been unable to resolve through normal channels to your satisfaction.

Reports Should Include

1. Your name
2. Applicable account numbers
3. Detailed description of the activity of concern including dates, amounts, and types of transactions
4. Clear explanation of why you have concerns about the activity
5. Efforts you have made to resolve your concerns prior to the request

Sending Your Report

Mail

Supervisory Committee
SC State Federal Credit Union
PO Box 3822
West Columbia, SC 29171